Shipping Policy
Welcome to INYVA Skincare! We are committed to providing our customers with the best shopping experience, which includes reliable and efficient shipping. Please take a moment to review our shipping policy, where you’ll find all the details regarding shipping options, delivery times, costs, and more.
1. Processing Time
Orders are processed within 1-2 business days, excluding weekends and public holidays. Once your order has been processed, you will receive a confirmation email with your tracking information.
2. Shipping Methods & Delivery Times
We offer a variety of shipping options to ensure your INYVA Skincare products arrive safely and promptly. Delivery times depend on the shipping method selected and the destination.
- Standard Shipping (5-7 business days): Available for all U.S. orders. Free for orders over $50.
- Expedited Shipping (2-3 business days): Available for an additional fee calculated at checkout.
- Next-Day Shipping (1 business day): Available for an additional fee, perfect for urgent orders.
Please note that shipping times are estimated and may vary due to external factors such as weather conditions or carrier delays.
3. Shipping Costs
- Free Standard Shipping: On all U.S. orders over $50.
- Orders under $50: Shipping costs are calculated at checkout based on your location and chosen shipping method.
4. International Shipping
At this time, we offer international shipping to select countries. International shipping rates and delivery times vary based on the destination. Please note that customs fees, import duties, and taxes may apply to international orders. These charges are the responsibility of the customer and will not be covered by INYVA Skincare.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on our carrier’s website. If you have any issues with tracking your order, feel free to contact us at support@inyva-skincare.com.
6. Delivery Issues
If your package is lost, delayed, or damaged during transit, please contact us as soon as possible. We will work with the carrier to resolve the issue and ensure you receive your products. INYVA Skincare is not responsible for delays due to shipping carrier errors or unforeseen circumstances.
7. Shipping Restrictions
Please note that we do not ship to P.O. boxes or military APO/FPO addresses at this time. Additionally, some products may be subject to shipping restrictions based on local laws or regulations, particularly for international orders.
8. Changes & Cancellations
Once an order is placed, it cannot be modified or canceled. If you made a mistake in your order, please contact our customer service team immediately at support@inyva-skincare.com, and we will do our best to assist you.
9. Questions?
If you have any questions regarding our shipping policy or need further assistance, please don’t hesitate to reach out to us. You can contact our customer support team via email at support@inyva-skincare.com or through our contact page.
We are dedicated to ensuring that your INYVA Skincare products reach you promptly and in perfect condition. Thank you for shopping with us!
This shipping policy ensures transparency and offers essential details to customers visiting your INYVA Skincare website. Feel free to adjust it according to your specific shipping services or updates.